How to Describe Customer Service on a resume

Posted by Adelaide Resume Writing Services on 12 Jun 2025

When seeking a customer service job, it’s essential to emphasize your relevant qualifications and experience on your resume. A professionally written resume can make a big difference in getting the job you’re looking for. At Adelaide Resume Writing Services, we specialize in offering professional resume writing services to make you stand out from the competition. In this article, we will go over tips on how to present customer service on a resume.

  1. Use action verbsin talking about your experience with customer service, use action verbs like "assisted," "resolved," or "responded." These verbs demonstrate how you’ve actively involved in customer service work and have achieved results.
  2. Include specific job duties and responsibilities. Be precise in your description of your customer service experience. Instead of using the phrase "worked in customer service," write "managed an entire team of customer service representatives and took care of complaints from customers."
  3. Give metrics: Include pertinent metrics , such as customer satisfaction rates , to prove the impact of your work. For example, "increased customer satisfaction by 15% by using effective strategies for solving problems."
  4. Make your resume more tailored: Customize your resume according to the customer service position that you’re applying for. Include the relevant skills and experience which are relevant to the position.
  5. Get professional assistance and proofread your resume You should proofread your resume prior to uploading it to ensure there are no errors. If you need help take advice from a professional with Adelaide Resume Writing Services.

If you follow these advices by following these guidelines, you can build an effective customer service resume that effectively highlights your experience as well as your skills. Remember to modify your resume to fit the specific position you’re applying to and ensure that you have it proofread before you submit it. Adelaide Resume Writing Services can also assist in creating a professional resume that highlights your strengths and work experience.

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